Critically low FPS on startup and game runs extremely slow

Avatar
  • updated
  • Fixed

I have been unable to even start a game of Noble Fates sadly. Upon launching the game from Steam I see the wolfs head symbol for in excess of a minute while loading and hitting an FPS of 1. The FPS jumps to 60 as the crown appears before declining back down to 1 whereupon I see the crown for 20 seconds before the music cuts in and then the crown very slowly drifts to the bottom left corner (it's like watching a movie a 1/4 speed) and then finally the menu shows with the castle in the background. If I then click on any of the options it takes between 10 and 15 seconds for the screen to update and the FPS stays very low flitting between 1 and 5 FPS. It is completely unplayable.  I have a 4K monitor running at a native resolution of 3840 x 2160 and a UI scaling of 200%. I have tried changing this to various different resolutions and scales but nothing seems to fix the issue just make it very slightly better. Having checked some other suggestions on Steam discussions I have tried running in compatibility mode but this has not fixed this issue.

Version:
0.23.0.43
Fixed In:
Avatar
killabi
  • Considering

Interesting - thanks for the report!

What are your CPU and GPU?

Avatar
Jassa
Quote from killabi

Interesting - thanks for the report!

What are your CPU and GPU?

Thanks for the quick reply. Here's a copy of my system summary and Display adapter summary from Win 10 Sys Info but to answer Intel 9@3.7 Ghz and Nvidia RTX2080 Super


OS Name Microsoft Windows 10 Home

Version 10.0.19042 Build 19042

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name DESKTOP-R4902SF

System Manufacturer Alienware

System Model Alienware Area-51m R2

System Type x64-based PC

System SKU 099B

Processor Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz, 3696 Mhz, 10 Core(s), 20 Logical Processor(s)

BIOS Version/Date Alienware 1.4.0, 31/08/2020

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Alienware

BaseBoard Product Alienware Area-51m R2

BaseBoard Version A00

Platform Role Mobile

Secure Boot State On

PCR7 Configuration Elevation Required to View

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "10.0.19041.1151"

User Name DESKTOP-R4902SF\jassa

Time Zone GMT Standard Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.8 GB

Available Physical Memory 19.5 GB

Total Virtual Memory 36.5 GB

Available Virtual Memory 16.4 GB

Page File Space 4.75 GB

Page File C:\pagefile.sys

Kernel DMA Protection On

Virtualization-based security Not enabled

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Name NVIDIA GeForce RTX 2080 Super
PNP Device ID PCI\VEN_10DE&DEV_1E93&SUBSYS_099D1028&REV_A1\4&1C9337FD&0&0008
Adapter Type NVIDIA GeForce RTX 2080 Super, NVIDIA compatible
Adapter Description NVIDIA GeForce RTX 2080 Super
Adapter RAM (1,048,576) bytes
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_71d784c7feb0c8be\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_71d784c7feb0c8be\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_71d784c7feb0c8be\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmegpu.inf_amd64_71d784c7feb0c8be\nvldumdx.dll
Driver Version 30.0.14.7135
INF File oem119.inf (Section151 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 3840 x 2160 x 60 hertz
Bits/Pixel 32
Memory Address 0xA3000000-0xA40FFFFF
Memory Address 0x50000000-0x620FFFFF
Memory Address 0x60000000-0x61FFFFFF
I/O Port 0x00005000-0x00005FFF
IRQ Channel IRQ 4294967214
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVDMEGPU.INF_AMD64_71D784C7FEB0C8BE\NVLDDMKM.SYS (30.0.14.7135, 35.66 MB (37,397,104 bytes), 15/07/2021 19:46)

Avatar
killabi

Can you make sure it's using the dedicated GPU for the game/ Should be able to do that in the nvidia control panel.

Avatar
Jassa

Deffo using the NVidia GPU. I reinstalled all the Nvidia software just in case. Still having the same issues.

Avatar
killabi

What are you power management settings? Wonder if something is throttling it?

Avatar
Jassa

These are my power setttings

Avatar
killabi

You said changing your display resolution didn't help - have you tried switching to windowed mode once the game launches (alt-enter)? You should be able to shrink the window after you do this - does making it smaller help?

Avatar
Jassa

I pressed Alt+Enter and after several minutes of trying to get the resize cursor to appear and function, finally got it down to about half my screen size but sadly still really slow and 1 FPS for the most part. It's so slow that I have clocked up 71 mins playtime on steam despite not getting past the opening menu just by opening and closing the app about 10 times.

Can you suggest anything else? Can I give anymore details to assist in identifying the issue?

Avatar
killabi

Have you had this issue with any other game? I'm going to do a little research.